Technology Architect

Job Title: Technology Architect

Education and Experience: 10+ years’ experience in architecting and implementing highly integrated CRM, including data migration, event streaming and real-time integration.

Type of contract: One Year Extendable

• Experience in delivering gap-fit analysis document by understanding business need and
• translating requirements / user stories into solution design document containing
• Banking Data Model, Logical Architecture, Physical Architecture in multi-server/multi
• geography and internet facing deployment), Integration, Deployment and Infrastructure Architecture
• Experience in designing Unified Service Desktop by hosting multiple banking application on single platform and supporting front-end integration between hosted applications
• Experience in CRM implementation, platform upgrades and contributed to planning,
• analysis, design, build, test, deploy and post go-live support
• Define technical requirements including non-functional aspects like performance,
• availability, scalability, maintainability, observability ensuring that the CRM solution
• aligns with the overall business objectives and IT strategy
• ▪ Engage with senior client stakeholders across both IT and business domains to ensure their requirements are understood and met
• Develop bank-specific CRM implementation architecture design principles and convey these principles to tech leads and CRM SI partner to ensure adherence
• Decide on the technology stack that will be used on the implementation, ensuring it meets the organization’s needs and capabilities
• Provide guidance to CRM SI partner in creating the target technical architecture
• blueprint and review it to ensure the architecture is as per bank’s guidelines and meets
• project’s overall business and technical objectives
• Fully understand the capabilities and limitations of the technical environments that come with any packaged software used by the project
• Determine how many staging environment instances are needed and can be supported for Development (interfaces and application), Test, Training, Staging, Production, Production Support
• Work closely with all relevant stakeholders such as solution architects, SMEs, and
• delivery leads to review estimates and solution plans, ensuring alignment with project goals
• Perform hardware and network sizing and capacity planning as required to support the solution
• Conduct information security risk assessments and define and develop security controls,
• including those required to support external regulations
• Drive performance engineering-related activities such as performance modeling,
• forecasting, testing, and tuning. Review and signoff performance testing plans, scope
• and execution results
• ▪ Lead the architecture and infrastructure analysis and solution design to ensure that the
• product fulfills the requirements without too much customization, development and
• adherence to the CRM architecture principles
• Work with the support unit to determine how the application is supported in
• production, including back-ups, disaster recovery, system performance, and project management