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Role: Field Service Engineers
Location: Brussels 8, Place Marcel Broodthaers, 1060 Saint-Gilles & - London: Temple Mills London
Duration: Open for both, but preference is permanent
Is it Onsite/Remote/Hybrid: Onsite
Language: French for Belgium roles, for UK English
Job Description
Deskside Support (Belgium) - Address - Brussels 8, Place Marcel Broodthaers, 1060 Saint-Gilles.
Location: Brussels 8, Place Marcel Broodthaers, 1060 Saint-Gilles & - London: Temple Mills London
Duration: Open for both, but preference is permanent
Is it Onsite/Remote/Hybrid: Onsite
Language: French for Belgium roles, for UK English
Job Description
Deskside Support (Belgium) - Address - Brussels 8, Place Marcel Broodthaers, 1060 Saint-Gilles.
- To investigate causes of unexpected server crashes, and service crashes and provide RCA as and when required for hardware failure
- Hardware Troubleshooting (Desktop, Laptop, Servers, ticketing Kiosk and Network Devices)
- OS installation, upgrade and troubleshooting OS Service pacts/Patches installation for Windows and iOS using Intune
- Third parts tools installation as per guidelines and manage Hardware Spare stock
- Managing & troubleshooting hardware for windows (x86 & x64) services, iOS and VmwareESXi
- Vendor coordination for the replacement of faulty hardware
- Raising, handling, and resolving incidents and work order
- This is a onsite role and would require to be working from Office and would be able to perform floor walk and report on daily basis.
- Create and maintain knowledgebase and central repository for information's sharing
- Knowledge and good understanding of Active Directory Tools and objects (policy, trust, FSMO), DNS, DHCP, Windows (x86 & x64) Group policy etc.
- Knowledge of ITIL framework
- Knowledge of hardware monitoring tools is an added advantage
- Minimum4+ years of experience for Deskside consultant
- Excellent communication and conversation skills (Verbal and Written - both French & English)
- Should have a great customer handling skills
- Able to handle unforeseen situations and able to support Oncall when required during site outage
- Few travels across continent locations will be required across the Netherlands, Belgium, and France
Key Skills
Ranked by relevance
ios
server
dns
dhcp
itil
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- Posted
- Oct 29, 2024
- Type
- Contract
- Level
- Entry
- Location
- Brussels
- Company
- W3Global
Industries
Staffing
Recruiting
Categories
Information Technology
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