SOC Manager

We are an IT company in Riga with a start-up atmosphere, fresh ideas, and strong commitment. At the same time, we get solid support from our parent company q.beyond AG Germany, which offers us great growth opportunities and stability.

We are looking for people who are committed to contributing their specialist knowledge and personality to achieve the best for our customers. People like you who want more - and expect more.

Join us as the SOC Manager!

YOUR FUNCTIONS:

• Build, lead, and continuously develop the nearshore SOC team in close alignment with the Head of Cybersecurity
• Take operational responsibility for the 24/7 security monitoring service, including triage, incident handling, and escalation management
• Manage and further develop the deployed EDR and SIEM platforms (e.g., CrowdStrike, Microsoft Defender, Splunk)
• Implement and operate a structured vulnerability management process based on Rapid7 InsightVM and Microsoft Defender Vulnerability Management
• Analyze and assess vulnerabilities, coordinate remediation activities with internal IT or external clients
• Collaborate closely on a daily basis with the German SOC/CDC team to align operational procedures and ensure seamless service delivery
• Drive the design and implementation of standardized operational processes based on ITIL (e.g., Incident, Problem, and Change Management)
• Take over project responsibility for internal process improvements, onboarding of new clients, or tool integrations
• Ensure service quality based on defined SLAs and KPIs, while identifying areas for continuous operational improvement

WHAT WE ARE LOOKING FOR:

• Several years of experience in Security Operations, preferably in a Managed Security Services or SOC environment
• Strong expertise in EDR, SIEM, and vulnerability management, especially with Rapid7 InsightVM and Microsoft Defender
• Proven experience in designing and implementing ITIL-based operational processes and managing technical or organizational projects
• Previous experience in leading or coordinating teams, ideally in an international context
• Structured and solution-oriented working style with strong communication skills
• Excellent written and verbal communication skills in English, German prefered

WE OFFER:

• Flexible hours, remote work options, and 22 vacation days, with up to 3 months abroad
• Learning programs, monthly learning days, and certifications
• Monthly bonuses for home office utilities, sports, and wellness activities
• Support for home office setup and mobile phone coverage
• Health insurance, eyewear reimbursement, and fully paid sick leave (9 days) plus 5 trust days
• Extra holidays for life events and loyalty rewards
• Team events and an employee-focused culture