IT Administrator

Key Responsibilities:

• System Monitoring and Maintenance: Regularly monitor system performance, perform troubleshooting, and resolve any system issues.
• Network and IT Infrastructure Management: Manage networks, routers, and firewalls, ensuring network security and smooth operations.
• Technical Support: Provide technical support to users across departments, ensuring timely resolution of issues.
• Software Management: Oversee software installation, updates, and asset management.
• User Access Management: Manage user accounts, permissions, and maintain Active Directory.
• Compliance and IT Policies: Implement IT policies and procedures, maintain ITIL compliance, and ensure secure user access.
• Collaboration: Work closely with the IT team to enhance operational efficiency and drive technological initiatives.

Qualifications:

• Education: Degree or Diploma in Information Technology or related field.
• Certifications: MCITP, CCNA preferred.
• Technical Knowledge: Proficiency in VMware, Office 365, Azure, and ITIL.
• Skills Required:
• Strong technical skills in IT infrastructure management.
• Effective problem-solving and communication skills.
• Knowledge of Active Directory, routing, firewalls, and user management.

Key Attributes:

• Experience: Minimum 3-5 years in IT administration or related fields.
• Competencies: Attention to detail, reliability, and ability to work independently in a fast-paced environment.