Front-end Developer

New opportunities in product development 

Nice to meet you! I’m Shweta from LeadDesk’s Talent Team. Together with Sami Pesonen, our PCS Manager, we're excited to grow our Customer Success team.

We are looking for experienced Front-end Developer– Omni-channel product who will be responsible for building the "client side" of our web applications. Your duties will include translating our company and customer needs into functional and appealing digital environment ensuring great user experience.

We expect you to be tech-savvy professional who is curious about new digital technologies and aspire to combine usability with visual design

You’ll be part of international product development team developing seamless, user-friendly admin user interfaces for managing customer communication in numerous different channels. You’ll also develop management UI:s for the product.

What’s in it for you  

• Take on a pivotal front-end developer role where you’ll directly influence the user experience of LeadDesk’s core SaaS products. 
• Help deliver seamless, scalable, and high-impact web applications more systematically and efficiently. 
• Collaborate closely with designers, backend developers, and product managers to build intuitive, user-centric interfaces aligned with our strategic goals. 
• Opportunity to deepen your front-end expertise and grow your career in a fast-paced, product-driven environment. 
• Flexible office hours and hybrid work model: work remotely and on-site (3 days a week) at our Helsinki or Lappeenranta office. 
•  Be part of a publicly listed company that develops its own technology and is committed to innovation. 
•  Join a diverse, international team with colleagues from 27 nationalities across 8 countries. 
  
  

What you can expect as a Front-end Developer  at LeadDesk   

• You’ll be developing new features smoothly using Angular or ReactJS
• You'll be maintaining and improving our existing product 
• You'll be writing clean, high-quality code 
• You'll be ensuring a smooth and intuitive user experience (UX) 
• You'll be contributing to happy, satisfied clients 
  
  

What Success Looks Like: 

First 2-3 months: 

• Gain overview of LeadDesk’s products, users, tech stack, and development workflows. 
• Familiarize yourself with the existing front-end architecture 
• Build strong relationships with your team 
• Contribute to improving the front-end codebase by addressing bugs, refining UI components, and adopting best practices. 
• Begin establishing efficient collaboration workflows between front-end development, design, and product teams. 
• Deliver your first end-to-end front-end feature, improving a critical user workflow or interface. 
  
  

First 6 months 

• Take ownership of a key area of the UI and drive consistency and performance improvements. 
• Collaborate with designers to implement accessible and responsive UI 
• Actively contribute to sprint planning and code reviews to ensure high-quality and scalable front-end code.  
  
  

This is where the match happens   

Must-haves   

•  Angular, React.js or similar framework, TypeScript, CSS/SCSS - At least 3 years of real-world work experience  
  
  

Required General Skills 

• Git version control, Software testing, 
• Atlassian Jira 
• Microsoft Teams 
• Microsoft Windows 
• Scrum 
• Fluency in English at professional level 
  
  

Nice-to-haves   

• .NET Core experience
• Public cloud environments and/or tools (Azure, AWS or Google)
• PHP experience useful but not mandatory 
• API Development  
  
  

Practicalities  

• Your location: Helsinki or Lappeenranta 
• Work permit in Finland is required, please mention this in your application! 
• Start date: As soon as possible   
• Work model: Hybrid  (2 or 3 days per week in office minimum) 
• Working hours: Flexible   
• Employment: Full-time and permanent  
  
  

What’s next  

Apply today because we can’t wait to meet you!  

Please submit your application by 5th September, 2025, at the latest. Please note that we process applications and proceed with recruitment for suitable candidates during the application period, so please act quickly.  

For more information, please reach out to Shweta from the Talent team by email: ext-shweta.malhotra (at) leaddesk.com.  

About LeadDesk

At LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents.

When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1.

We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of Leaders. As an employer, we're committed to providing equal opportunity for all employees and applicants.