LeadDesk
Back-End or Full-Stack Developer
LeadDeskFinland2 days ago
Full-timeRemote FriendlyEngineering, Information Technology
Ready to build the future of AI-driven communication at LeadDesk? 

Hi! I’m Shweta Malhotra, Talent Partner here at LeadDesk. Together with our PCS Manager Sami Pesonen , we’re strengthening our Engineering team in Lappeenranta.

Join us on our AI adventure 

We’re transforming customer service with cutting-edge AI. We’ve partnered with customers to build tools that truly make a difference. In 2024 alone, we launched five new products—AI Chatbot, AI Dialer, AI Analyst, AI Transcriber, and AI Call Summary—that boost productivity, simplify workflows, and deliver real impact across teams.  

And we’re just getting started. Want to help shape what’s next? 

We’re hiring a Back-End or Full-Stack Developer to join our growing team. In the beginning, the main focus of your work will be back-end development in the team developing an omni-channel communication product.

  What’s in it for you  

  • Take on a pivotal developer role where you’ll directly influence the value the LeadDesk’s core SaaS products deliver. 
  • Help deliver seamless, scalable, and high-impact applications more systematically and efficiently. 
  • Collaborate closely with designers, other developers, and product managers to build user-centric software aligned with our strategic goals. 
  • Opportunity to deepen your expertise and grow your career in a fast-paced, product-driven environment. 
  • Flexible office hours and hybrid work model: work remotely and on-site at our Lappeenranta office. 
  • Be part of a publicly listed company that develops its own technology and is committed to innovation. 
  • Join a diverse, international team with colleagues from 27 nationalities across 8 countries. 

What you can expect as a Back-End or Full-Stack Developer  at LeadDesk   

  • You'll be developing new features smoothly using ReactJS, Redux, Saga, node.js, Python.
  • You'll be maintaining and improving our existing product 
  • You'll be writing clean, high-quality code 
  • You'll be ensuring a smooth and intuitive user experience (UX) 
  • You'll be contributing to happy, satisfied clients 

What Success Looks Like: 

First 2-3 months: 

  • Gain overview of LeadDesk’s products, users, tech stack, and development workflows. 
  • Familiarize yourself with the existing architecture 
  • Build strong relationships with your team 
  • Contribute to improving the codebase by addressing bugs, refining existing code, and adopting best practices. 
  • Begin establishing efficient collaboration workflows between development, design, and product teams. 
  • Deliver your first product features, improving a critical user workflow or interface. 

First 6 months 

  • Take ownership of a key area of your team’s domain and drive consistency and performance improvements. 
  • Collaborate with designers to implement accessible and responsive UI and extending scope of work to backend
  • Actively contribute to sprint planning and code reviews to ensure high-quality and scalable code.  

This is where the match happens   

Must-haves   

  • Back-End development with .NET Core or similar environment - At least 3 years of real-world work experience
  • SQL Databases - At least 3 years of real-world work experience 
  • API development and test automation

Required General Skills 

  • Agile development
  • Software testing 
  • Version control
  • Fluency in English at professional level 

Nice-to-haves   

  • Public cloud AI service integration experience
  • React.js, Redux, TypeScript, CSS/SCSS
  • PHP or Node.JS

Practicalities  

  • Your location: Lappeenranta 
  • Work permit in Finland is required, please mention this in your application! 
  • Start date: As soon as possible   
  • Work model: Hybrid (2 or 3 days per week in office minimum) 
  • Working hours: flexible   
  • Employment: Full-time and permanent  

What’s next   

We can’t wait to meet you! Apply today or  latest by 30th December'25

For more information, please reach out to Shweta from the Talent team by email: shweta.malhotra (at) leaddesk.com.   

LeadDesk briefly   

At LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents. 

When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1. 

We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of Leaders. As an employer, we're committed to providing equal opportunity for all employees and applicants. 

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