We are expanding our team with a UI/UX Specialist to meet the growing demand for EX-focused portal demos (both EC and Workspaces) and high-quality user experiences in ServiceNow projects. This role combines creative design with technical configuration and has a direct impact on pre-sales effectiveness and implementation success.

What will you do?

You’ll be part of a team focused on designing and configuring the ServiceNow EC Portal. You’ll guide Technical Consultants during implementation and act as a UI/UX SME throughout projects. You’ll be based in our Utrecht office or at customer sites. Occasional international travel may be required.

In this role, you’ll work on demos and implementations, using your design skills and technical knowledge to optimize user experience. You’ll advise customers on portal design and translate their needs into functional solutions.

Your main tasks/responsibilities

• Design portals using tools like Figma and facilitate Empathy Workshops

• Configure the ServiceNow EC Portal technically

• Guide Technical Consultants during portal implementations

• Act as UI/UX SME in pre-sales and project phases

• Contribute to demos and customer-facing presentations

• Translate customer needs into functional requirements and user stories

• Actively contribute to internal knowledge sharing and product development

We ask

• Proven experience in UI/UX design, preferably with portal projects

• Experience with Figma, workshops, and user-centered design

• Technical knowledge of or willingness to learn ServiceNow EC Portal

• Strong communication skills and customer focus

• Ability to bridge design and technology

• Experience in guiding teams and providing consultancy

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

Based in the Netherlands, Belgium, Germany, USA, India, and Switzerland, we are an Elite ServiceNow Partner dedicated to delivering world-class products and services for the ServiceNow platform. We strive to maximize value in IT, employee, and customer workflow experiences for every client.

Since our founding in 2013, we’ve grown to over 700 employees globally—and we’re still growing strong! With a team of specialized consultants, we aim for the highest possible results while creating jaw-dropping experiences for our customers.

Interested?

Ready to take on the challenge? Do you think you’re the right fit and are you excited about this opportunity? Please send your CV and motivation letter to [email protected] or apply directly by filling out the form below.