About us

Avoca is an AI-powered voice and messaging platform transforming healthcare administration. 

We help major healthcare groups throughout Australia automate phone-based workflows; answering calls, booking appointments, managing referrals, and engaging patients in 30+ languages. Our technology improves care delivery while reducing administrative load, missed opportunities, and wait times.

We are already working with some of the largest enterprise healthcare organisations in Australia and are seeking new team members to accelerate our impact.

We're a small, focused, and ambitious team solving real-world problems in healthcare. We care deeply about service quality and impact, and we’re building a product that genuinely improves people’s lives. Our first target is call abandonment. 1 in 5 Australian patients abandon their calls to their preferred clinics due to long wait times, unable to receive the care they need. 

If you're excited by meaningful challenges and want to help shape the future of healthcare communication, we’d love to meet you.

The Role

We're seeking a highly ambitious Full-Stack Engineer to join our founding team. As one of our first hires, you won’t just write code, you’ll shape the direction of our product, our culture, and the company itself.

This is a role for someone who thrives on ownership, moves quickly, and cares deeply about building things that matter. You’ll have a direct line to the CEO and work alongside a small team with a shared sense of urgency and focus. We expect you to bring energy, initiative, and a high standard of execution to everything you do.

You’ll work across our entire technology stack, delivering seamless, intelligent experiences that make our AI voice platform feel intuitive and transformative. You'll speak directly with customers, dig into real-world challenges, and turn insights into elegant, production-ready solutions.

We’re building for scale, speed, and significance. This is your chance to leave a real mark. If you want impact, real responsibility, and the opportunity to help define the future of healthcare, we want to hear from you.

What You'll Do

• Own the development of new customer-facing features end-to-end with modern web technologies and infrastructure.
• Proactively work with other team members to understand user challenges and design solutions that address them
• Champion best practices and foster a culture of engineering excellence
• Write high-quality code that scales with our rapidly growing user base

Who You Are

The qualities and mindset that will make you thrive on our team:

• Pragmatic, balancing speed of delivery with long-term impact
• Bias for action, unblocking yourself and others with urgency
• Committed to consistency, enabling scalable systems and teams
• Open-minded, exploring unconventional ideas without self-censorship
• Simplicity-driven, delivering solutions that are clear and maintainable
• Comfortable with vulnerability, feedback, and collaboration
• Growth-oriented, always seeking to improve yourself and your work

What You Bring

The technical experience and skills we’re looking for:

• Proven experience architecting and delivering scalable systems in a product-driven environment
• Strong proficiency in JavaScript/TypeScript, React, and modern web technologies
• Familiarity with cloud infrastructure and IaaC
• Ability to manage projects end-to-end with minimal guidance
• Problem-solving mindset, able to simplify complexity and adapt in fast-changing conditions
• Excellent communication skills across technical and non-technical audiences

Benefits

• Competitive salary and meaningful equity. 
• Opportunity to make a real impact
• A great team to learn from and grow with. 
• A rare blend of startup energy and experienced leadership.