With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

In this role, you will coordinate HR Payroll calculation. Collecting and centralizing supporting information in this area & day to day activities, by answering employees' queries and offering support to the management team.

Responsibilities

• Manage employee life-cycle processes
• Handle HR inquiries via email, systems (Workday, ServiceNow), phone, or chat
• Ensure HR policy compliance; escalate issues as needed
• Maintain/update process documentation
• Build and maintain stakeholder relationships
• Drive and support process improvements
• Investigate issues and recommend solutions
• Provide backup support and train team members
• Share knowledge through coaching and training
• Support projects with minimal supervision
• Meet SLAs and ensure system accuracy
• Complete trainings and ensure data privacy

Qualifications we seek in you!

Minimum:

• 2+ years of HR experience
• Fluent English (C1)
• Proficient in MS Office
• Comfortable handling sensitive data
• Strong communication, problem-solving, and logical thinking skills
• Professional and positive attitude

Preferred:

• B2+ level in another European language
• Experience with Workday and ServiceNow
• Background in Shared Services

What can we offer?

• Attractive salary

• Stable job offer – employment contract

• Various trainings (initiating, soft skills)

• Possibility of development

• Benefits (Insurance, Luxmed, Multisport, Lunchpass Card, additional vacation days, biking policy)

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed. Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.