Better Staff
Network Support Engineer
Better StaffAustralia6 hours ago
Full-timeInformation Technology

Network Support Engineer (MSP | Cloud Networking)


📍 Australia (Hybrid / On-site as required) - open to Sydney, Brisbane and Melbourne applicaitions

đź•’ Full-time, permanent


We’re working with a leading national Managed Services Provider to find a skilled Network Support Engineer to join their growing team.

This is a great opportunity for an engineer who thrives in a fast-paced, multi-client environment and enjoys working across modern networking and security technologies.


đź’ˇ The Role

You’ll play a key role in supporting, designing, and optimising secure, scalable network environments across both on-prem and cloud platforms. You’ll also act as an escalation point for junior engineers while working closely with customers.


🔧 What You’ll Be Doing

  • Providing Level 2/3 support across network and security environments
  • Acting as an escalation point for Service Desk engineers
  • Designing and supporting enterprise networking across multiple vendors
  • Managing routing, switching, VLANs, VPNs, and SD-WAN
  • Supporting firewalls and SASE platforms
  • Working across Azure networking and hybrid environments
  • Contributing to cloud and network transformation projects
  • Engaging directly with clients and stakeholders


🧠 What We’re Looking For

  • 4+ years’ experience in an MSP or multi-client environment
  • Strong networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, VPNs)
  • Hands-on experience with enterprise networking & security vendors such as:

Fortinet, Juniper, Cisco, Palo Alto, Aruba, Netskope, Cato, Zscaler

  • Experience with Azure networking and hybrid connectivity
  • Strong troubleshooting and communication skills


Why Apply?

  • Work in a cloud-first, security-focused environment
  • Exposure to modern networking technologies and multi-cloud platforms
  • Join a growing MSP with strong technical capability and career progression


If this aligns with your next career move, apply now and/or send your CV to [email protected].

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