Cronos Europa
Project Manager
Cronos EuropaLuxembourg8 hours ago
Full-timeProject Management, Information Technology
We are currently looking for a Project Manager to strengthen the Cronos Europa team.

Responsabilities

  • Support and coordinate the activities of maintenance and operational teams, ensuring clear roles, responsibilities and priorities.
  • Plan, organise and monitor team activities, workloads and deliverables in line with service objectives and contractual commitments.
  • Act as the main point of contact between operational teams, the client' stakeholders and other involved parties (development, security, infrastructure, governance bodies).
  • Facilitate regular team meetings, follow-up actions and continuous improvement initiatives.
  • Define, implement and maintain appropriate project management, service management and collaboration tools.
  • Establish and formalise operational and maintenance processes (incident handling, change management, release coordination, escalation paths) in line with service management best practices.
  • Promote best practices in software maintenance, operational support and service governance.
  • Define and monitor Key Performance Indicators (KPIs) related to maintenance efficiency, operational quality, service availability, incident management and compliance.
  • Set up dashboards and data collection mechanisms to track KPIs.
  • Produce monthly management reports covering performance, risks, issues, corrective actions and improvement plans.
  • Present KPI results and recommendations to stakeholders and support decision-making processes.
  • Contribute to the redaction, review and maintenance of technical, governance and compliance documentation.
  • Ensure documentation related to IT security, AI, data compliance, risk management and audit readiness.
  • Coordinate with security officers, architects, technical experts and internal project managers to ensure documentation consistency and completeness.

Technical Skills

  • Proven experience in project management and team coordination in an IT environment.
  • Experience managing maintenance and/or operational teams for complex software systems.
  • Strong understanding of software development lifecycles, application maintenance, IT operations and IT service management.
  • Experience with AI and data governance, risk and compliance best practices.
  • Ability to define processes, KPIs and reporting frameworks from scratch.
  • Experience with project management and collaboration tools (e.g. Jira, Confluence or equivalent).
  • Strong analytical skills with the ability to translate operational data into management insights.
  • Experience producing structured reports for management and stakeholders.
  • Good understanding of IT security, compliance and governance principles.
  • Experience working in cloud-based environments (preferably Microsoft Azure).
  • Familiarity with IT service management frameworks (e.g. ITIL).

Profile

  • Bachelor's degree in IT, Business Management, or a related field.
  • Demonstrated experience managing IT maintenance and/or operational services
  • Practical experience defining and tracking KPIs for service delivery and operational performance.
  • Excellent communication, facilitation and stakeholder management skills.
  • Ability to work autonomously while coordinating multiple teams and priorities.
  • Capability to integrate into an international and multicultural environment.
  • Ability to participate in multilingual meetings.
  • Excellent team player with strong interpersonal skills.
  • High degree of discretion and integrity due to the handling of personal and confidential data.
  • Fluency in English is required, French is a strong asset.

Certifications & Standards (Assets)

  • Project Management certifications (PM2, PRINCE2, Agile/Scrum).
  • ITIL v4 Foundation or equivalent.
  • Microsoft Azure Fundamentals or equivalent cloud certification.
  • Certifications related to information security, risk or compliance.
  • Any other relevant certifications are considered an asset.

Why Cronos Group?

We'll Propose You

  • An attractive salary package
  • A good work-life balance environment
  • The assurance of working in cutting-edge technologies in an entrepreneurial spirit
  • The opportunity to develop your skills thanks to tailor-made training courses according to your needs
  • A good job in a friendly place

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos!

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