-
View all jobs
Nice to meet you! I’m Shweta Malhotra, a Talent Partner at LeadDesk. Together with manager Jere Kaipio, we’re strengthening our Site Reliability team in Helsinki.
It means we need your help and can’t wait to welcome the Senior Site Reliability Engineer
What’s In It For You
Must-haves
We can’t wait to meet you! Apply today or latest by 10th November'25
For more information, please reach out to Shweta Malhotra from the Talent team by email: shweta.malhotra(at) leaddesk.com.
LeadDesk briefly
At LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents.
When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1.
We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of Leaders. As an employer, we're committed to providing equal opportunity for all employees and applicants.
It means we need your help and can’t wait to welcome the Senior Site Reliability Engineer
What’s In It For You
- Key role in running operations for a business critical and highly available service
- Publicly listed SaaS company that develops its own product
- You'll be working closely with cross-functional teams to ensure alignment with our strategic vision.
- Flexible office hours and a hybrid work model: Enjoy a mix of remote and onsite work (3 days a week) at our Helsinki office.
- Join a publicly listed SaaS company that develops its own technology and is committed to innovation.
- Experience a truly international work environment, collaborating with talented colleagues from 27 nationalities across 8 countries in a multicultural and diverse setting.
- Option to participate in an on-call rotation
- Linux server administration
- Maintaining physical and virtual infrastructure
- Troubleshooting complex issues with senior level understanding of LeadDesk technologies and infrastructure
- Designing and maintaining container infrastructure
- Automating and managing infrastructure using IaC methods
- Security related compliance / audits. SOC2 / ISO27001
Must-haves
- Bachelor’s Degree or higher in IT
- Senior level Linux system administration skills
- Communicate fluently in English
- Ability to work effectively in a team and independently
- Problem solving skills
- Skills to maintain and develop container infrastructure, e.g. Docker Swarm / Kubernetes
- Experience of maintaining a business critical production service
- Basic programming skills in any programming language
- Experience with public cloud services, AWS, GCP, Azure, UpCloud, etc.
- Basic SQL skills
- Version control experience (Git)
- VoIP experience (e.g. Asterisk / Kamailio)
- Familiar with CI/CD practices
- Prometheus, Grafana, Loki experience
- PostgreSQL skills
- Experience with Juniper switches
- Virtualization experience (e.g. Proxmox, VMWare)
- Your location: Helsinki Metropolitan area
- Work permit in Finland
- Start date: As soon as possible
- Work model: Hybrid
- Working hours: Flexible
- Employment: Full-time and permanent
We can’t wait to meet you! Apply today or latest by 10th November'25
For more information, please reach out to Shweta Malhotra from the Talent team by email: shweta.malhotra(at) leaddesk.com.
LeadDesk briefly
At LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents.
When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1.
We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of Leaders. As an employer, we're committed to providing equal opportunity for all employees and applicants.
Key Skills
Ranked by relevance
saas
system administration
grafana
docker
server
linux
cloud
loki
cicd
sql
aws
gcp
ai
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Senior Reliability Engineer, Cloud Platform tribe (Helsinki/Oulu)
2026-05-24
Full-time
Not Applicable
Finland
Banking
Engineering
View Job Details
Related
Senior Reliability Engineer, Cloud Platform tribe (Helsinki/Oulu)
2026-05-24
Full-time
Not Applicable
Finland
Banking
Engineering
View Job Details
Related
Junior Developer
2026-02-27
Full-time
Entry
Finland
IT Services
Engineering
Login to Apply
- Posted
- Oct 24, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Helsinki
- Company
- LeadDesk
Industries
IT Services
IT Consulting
Categories
Engineering
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Senior Reliability Engineer, Cloud Platform tribe (Helsinki/Oulu)
2026-05-24
Full-time
Not Applicable
Finland
Banking
Engineering
View Job Details
Related
Senior Reliability Engineer, Cloud Platform tribe (Helsinki/Oulu)
2026-05-24
Full-time
Not Applicable
Finland
Banking
Engineering
View Job Details
Related
Junior Developer
2026-02-27
Full-time
Entry
Finland
IT Services
Engineering